People seeking therapy read every word of every review before they reach out. A fake, retaliatory, or wrong-practice 1-star doesn't just hurt your rating — it stops someone who needs help from ever calling. You can't publicly respond without risking confidentiality. We can remove the review instead.
You can't respond publicly without risking a confidentiality breach. The reviewer knows this. So do disgruntled ex-employees and competitors. Fake reviews can sit on your profile for years while you watch in silence.
A reviewer mistook this counseling office for a nearby restaurant with a similar name. The review has nothing to do with mental health services.
No intake record, no appointment, no billing. A brand-new account with no other reviews. The scenario described has no match in the practice's records.
Posted by a former administrative employee terminated for cause. No client relationship. Conflict-of-interest reviews from employees violate Google's review policies.
Conditional reviews held hostage for financial outcomes are a clear conflict-of-interest violation — regardless of whether the underlying billing dispute has merit.
We remove the review instead. Free audit tells you which ones qualify within 24 hours.
We handle the entire dispute process without requiring any client information — protecting your practice from both fake reviews and confidentiality exposure.
Two minutes. We audit every review for wrong-business signals, fake account patterns, competitor fingerprints, and employee conflicts — without needing any client data from you.
→ Free. Results in 24 hours.
We cite the exact policy violated and submit through proper channels. You never have to say a word about any client — we build cases entirely on public signals and policy language.
→ Escalation included if rejected.
You get a final report showing every review removed, your before/after rating, and guidance to protect the profile going forward.
→ Avg: +0.9★ in 18 days.
You won't know until we look. The audit is always free — no credit card, no sales call.
From solo therapists to group practices — fake reviews don't discriminate, and neither do we.
4 reviews removed — 2 wrong-business, 1 non-client, 1 extortion. First perfect 5.0★ rating in practice history. New client inquiries increased the following month.
6 reviews removed — 3 employee conflicts, 2 non-clients, 1 wrong-business. Practice reported a meaningful uptick in new client inquiries within 6 weeks.
No. We dispute reviews through Google's official channels using their documented content policies. No fake reviews, no bots, no manipulation.
Never. We build cases entirely on public signals — account age, review history, content inconsistencies, and policy language. We never ask for session notes, client names, or anything that could create a confidentiality issue.
Initial rejections are common — Google's first pass is automated. We escalate through every legitimate channel until we've exhausted every option.
Because you're uniquely trapped. You can't respond publicly without risking a confidentiality breach. Disgruntled non-clients and ex-employees know this. We specialize in building airtight removal cases that don't require you to say a single word about any client.
Almost certainly. Google's automated first pass rejects most valid disputes. We succeed where business owners already received rejections — the issue is documentation quality and escalation path, not the dispute's validity.